Management Skill Training
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bullet imageLet's Get Personal
Credible communication is collaborative, even when you're the expert.

These links will take you to the articles, sign-up and tools on our SpeakStrong.com website.

bullet imageBeyond Blame: The Dos and Don'ts of Responsibility
It's important to hold people accountable without attack. This article shows you how to call attention to what needs fixing without fixing blame.

bullet imageDos and Don'ts of E-mailing: A Speak Strong Approach to E-mail Mastery
Dos and don'ts of emailing. Article provides suggestions to make your emails more effective. It also provides examples of bad emails and email practices.

bullet imageHow to Give a Performance Review - Dos and Don'ts
Tells new and seasoned managers how to give a performance review with ten dos, don'ts PowerPhrases and Poison Phrases.

bullet imageFree Phrases for Your Employee Performance Review of an Amazing Employee
An article to counter the vicious performance review phrases that circulate the net with uplifting "bonus superlative" performance review phrases.

bullet imageHow NOT to Write a Performance Review
A list of humorous but sarcastic actual performance review phrases explained.

bullet imageEmployee Review Preparation Form
A list of questions for employees to answer in preparation for their own performance review.

bullet imageInstant Performance Documentation Form
A simple form for ongoing documentation of employee performance, both positive and negative.

bullet image'Ask the Right Question' for an Essential Managerial Problem Solving
A managerial problem solving exercise to walk the manager through the steps of diagnosing employee performance problems.

bullet image'Ask the Right Question' Problem Solving Worksheet
The blank form for the 'Ask the Right Question' Problem Solving Worksheet for an Essential Managerial Problem Solving Exercise.

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Our SpeakStrong Communication Style Inventory
Follow this link to take the free SpeakStrong personality test to determine your communication style and receive tips on how to communicate with other styles. An excellent interactive resource to help you get your ideas across. We email you the results.