Management Skill Training
Free Articles and Information
Let's Get Personal
Credible communication is collaborative, even when you're the expert.
These links will take you to the articles, sign-up and tools on our SpeakStrong.com website.
Beyond Blame: The Dos and Don'ts of Responsibility
It's important to hold people accountable without attack. This article shows you how to call attention to what needs fixing without fixing blame.
Dos and Don'ts of E-mailing: A Speak Strong Approach to E-mail Mastery
Dos and don'ts of emailing. Article provides suggestions to make your emails more effective. It also provides examples of bad emails and email practices.
How to Give a Performance Review - Dos and Don'ts
Tells new and seasoned managers how to give a performance review with ten dos, don'ts PowerPhrases and Poison Phrases.
Free Phrases for Your Employee Performance Review of an Amazing Employee
An article to counter the vicious performance review phrases that circulate the net with uplifting "bonus superlative" performance review phrases.
How NOT to Write a Performance Review
A list of humorous but sarcastic actual performance review phrases explained.
Employee Review Preparation Form
A list of questions for employees to answer in preparation for their own performance review.
Instant Performance Documentation Form
A simple form for ongoing documentation of employee performance, both positive and negative.
'Ask the Right Question' for an Essential Managerial Problem Solving
A managerial problem solving exercise to walk the manager through the steps of diagnosing employee performance problems.
'Ask the Right Question' Problem Solving Worksheet
The blank form for the 'Ask the Right Question' Problem Solving Worksheet for an Essential Managerial Problem Solving Exercise.
A PowerPhrase a Week:
A free weekly e-newsletter about a variety
of communication topics
Register Here on our SpeakStrong website
Our SpeakStrong Communication Style Inventory
Follow this link to take the free SpeakStrong personality test to determine your communication style and receive tips on how to communicate with other styles. An excellent interactive resource to help you get your ideas across. We email you the results.

